STRAIGHT ANSWERS
Your questions, before you call.
How do I arrange a conversation?
Use the enquiry form or call 02 8815 5555. A meeting is confirmed only when a time has been agreed.
Is the initial mortgage review free?
The initial 30-minute mortgage review is free and has no obligation. Ask about any separate service scope and fees before proceeding.
What information should I send?
Your name, contact details, goal and timing are enough to start. Do not include identity documents, account numbers or financial statements here.
Does a calculator result mean approval?
No. It is a scenario based on the inputs and assumptions shown, not a credit assessment, quote or recommendation.
How do you get paid?
We explain how we are paid, the applicable lender arrangements and any service fees before you proceed.
Can I ask about property and SMSF matters?
Yes, but lending assistance, property services and regulated financial or tax advice have different scopes. We clarify who provides each service and when specialist advice is required.